Enter and process customer orders and ensure internal communication from order confirmation to invoicing
- Monitor order confirmation and track order fulfillment and AR process
- Update client on order status
- Handle client enquiries, complaints and disputes in a professional manner
- Trigger SAP invoicing after shipment of goods and forward to FS (China only)
- Build and maintain good relationships with external customers by providing excellent service and advice
- Liaise with internal department including Sales, Logistics, Warehousing, Finance and Accounting
3628 7181-61|177 3677 7163 79- Generate and handle SAP system orders