职位详情

Customer Service Officer 外贸跟单员

东莞 14小时41分钟前刷新
¥6-8K
职位要求
招1人 大专 5年经验 年龄不限
职位描述
该职位所属Program Management/业务部

JOD RESPONSIBILITIES
1. Handle and coordinate orders from item quotation to customer, sample arrangement, customer PO management (from PO receipt to shipment), shipment instruction release, customer required testing, inspection arrangements, and customer service.
2. Oversee direct import or intra-company order fulfillment and respond for order related issue.
3. Communicate with buyers/buying offices to chase orders to forecast, promptly respond to queries, ensure promises are kept, review KPI, maintain and expand relationship with existing customers.
4. Communicate with sales managers and/or buyers/buying offices and internal departments for on time order confirmation and on time shipment deliveries.
5. Act as a focal point for the customer and coordinate problem resolution with internal departments.
6. Provide necessary support for Sales related activities such as during the Toy Show.
7. Support continuous improvement initiatives as directed by the supervisor.
8. Provide/ update customers import orders shipping requirements with internal departments and factories for ensuring compliance with retailers' requirements at the minimal level.
QUALIFICATIONS
1. College degree or above.
2. at least 5 years' relevant work experience in Hard Toys of Trading/ Buying Office or EMS / FMCG industry.
3. Experience in managing accounts and relationships for multiple clients.
4. Excellent command of written and spoken English & Chinese/Mandarin.
5. Effective presentation and communication skills.
6. Self-motivated, independent, good interpersonal skill and service-oriented.
6582 9944-|162 7701 9807 097. Good computer knowledge; experience in SAP R/3 system or ERP system preferred.

职位福利
养老保险
医疗保险
工伤保险
失业保险
生育保险
住房公积金
8小时工作制
双休
带薪年假
年终奖
免费培训
免费旅游
免费体检
年终双薪
联系方式
联系人
Human Resources Department
工作地址
广东东莞常平镇常平大道康旅投资大厦 查看地图
面试地址
广东东莞常平镇常平大道朗贝段康旅投资大厦1-3楼及5楼  
面试过程中,遇到用人单位收取费用,请提高警惕
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